PRIVACY POLICY

VIP Me! Thursday Preview Club
Operated by Biz Buzzio Digital Solutions LTD

Effective Date: 01 January 2026
Company Number: 15957244
Registered Office: Unit 3 - Hammerain House, Hookstone Avenue, Harrogate, HG2 8ER
Email: hello@bizbuzzio.com

1. Who We Are

Biz Buzzio Digital Solutions LTD (“we”, “us”, “our”) operates the VIP Me! Thursday Preview Club, a customer membership service that allows individuals to opt in to receive early access to new boutique items via SMS notifications and related communications.

We act as:

• Data Controller for the VIP Me! platform and all member data collected

• Data Processor where we provide systems or services on behalf of participating boutiques

We are committed to complying with the UK GDPR and the Data Protection Act 2018.

2. What Data We Collect

A. VIP Members (Consumers)

When you join a VIP Me! Thursday Preview Club, we may collect:

• Name

• Mobile phone number

• Email address (if provided)

• Preferred boutique/location

• Communication preferences

• Interaction data (e.g. link clicks, reservations, responses)

This data is collected when you:

• Opt in via a website, QR code, form, or in-store signup

• Subscribe to receive SMS alerts and updates

B. Boutique Partners (B2B Clients)

We may collect:

• Business name

• Contact name

• Email address

• Telephone number

• Business address

• Billing details

• Communication history

3. How We Use Your Data

For VIP Members

We use your data to:

• Send SMS previews of new arrivals (typically Thursdays)

• Allow you to reserve items or express interest

• Send occasional updates related to your selected boutique

• Improve the VIP experience through engagement insights

We do not send excessive or unrelated marketing. Communications are focused on boutique previews and relevant updates.

For Boutique Partners

We use data to:

• Provide access to the VIP Me! system

• Manage accounts and billing

• Deliver performance insights (e.g. engagement, reservations)

• Provide support and service communications

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent – for SMS and email marketing to VIP members

• Contractual necessity – for delivering services to boutiques

• Legitimate interest – for service improvement and B2B communications

• Legal obligation – for financial and regulatory compliance

You may withdraw consent at any time.

5. SMS Communications & Opt-In

By joining a VIP Me! Thursday Preview Club, you explicitly consent to receive:

• SMS messages featuring new product previews

• Reservation opportunities

• Occasional boutique updates

You can opt out at any time by:

• Replying STOP to any message

• Contacting us directly

We maintain clear records of consent for compliance purposes.

We may facilitate communication between customers and participating boutiques via SMS as part of the Thursday Preview service.

6. Data Sharing & Third Parties

We may share data with trusted service providers to operate the VIP Me! platform, including:

• SMS delivery providers

• Email platforms

• CRM and automation systems

• Payment processors

We may also share relevant data with the specific boutique you have joined, for the purpose of fulfilling reservations and providing customer service.

All third parties are required to handle data securely and lawfully.

We do not sell personal data.

7. International Data Transfers

Some of our technology providers may store or process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Secure cloud infrastructure

8. Data Retention

We retain:

• VIP member data until you unsubscribe or request deletion

• Boutique partner records for up to 6 years (legal/accounting purposes)

• Engagement and communication data only as long as necessary to deliver the service

9. Data Security

We implement appropriate security measures, including:

• Secure, encrypted systems

• Restricted access to authorised personnel

• Password protection and authentication controls

While we take security seriously, no system can be guaranteed to be completely secure.

10. Your Rights (UK GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: hello@bizbuzzio.com

11. Cookies & Tracking

If you interact with VIP Me! via a website, we may use:

• Basic analytics tools

• Tracking links (to measure engagement)

You can manage cookies via your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on request or via our website.

13. Contact Us

If you have any questions about this Privacy Policy or your data:

Biz Buzzio Digital Solutions LTD
Email: hello@bizbuzzio.com